Terms of Use

What Stemwise is:

Stemwise is a planning app for growing cut flowers. It builds a plan from your location, frost dates, beds and the flowers you choose. It does not cover selling flowers, orders or invoicing.

Your account:

You must be the age of majority where you live to have an account. Keep your sign-in details private; you are responsible for what happens in your account. Tell us right away at hello@mystemwise.com if you think someone else has used it.

Stemwise isn't available to growers in Quebec yet. We'll open it there once these terms and our Privacy Policy are ready in French.

Subscriptions and the free trial:

• Stemwise is a monthly subscription. Plans and prices are shown before you subscribe, in Canadian dollars, plus applicable taxes.
• New growers get a 7-day free trial. You add a card when you start. If you don't cancel before the trial ends, your chosen plan starts and your card is charged.
• Your subscription renews each month until you cancel. Cancel any time in Settings; you keep access until the end of the month you've paid for.
• Refunds: we don't refund part of a month. When you cancel, you keep Stemwise until the end of the month you've paid for. This doesn't limit any refund the law gives you.
• If we change a price, we'll tell you at least 30 days before it applies to you.
• If you subscribe through the App Store or Google Play, their billing and refund rules apply to that subscription.

Growing information:

Stemwise is built on careful research, but growing depends on weather, soil, your spot and many things we can't see. Dates, seed counts, bloom times and tips are estimates to guide you, not guarantees. You are responsible for checking every date, seed count and instruction against your own conditions before you act on it. Stemwise and Cory Franklin Inc. are not responsible for any crop loss, poor germination, frost or weather damage, or lost sales, whatever the cause.

Ask Stemwise:

Ask Stemwise answers growing questions with the help of artificial intelligence. Its answers can be wrong or incomplete, so treat them as advice to weigh, not fact. Each plan includes a set number of questions a month, shown in the app.

Text alerts

Text alerts are optional and only sent if you turn them on. Message frequency varies with your plan and the season. Message and data rates may apply. Reply STOP to end texts, or HELP for help. Wireless carriers are not liable for delayed or undelivered messages.

Your content:

Your notes, photos and records stay yours. You give us permission to store and use them only to run Stemwise for you. We won't share your photos or notes publicly without asking you first.

Our content:

The app, its design, flower information, text and videos belong to Cory Franklin Inc. You may use them for your own growing. Please don't copy, sell or republish them.

Using Stemwise fairly:

Don't misuse the app: no breaking in, copying our data in bulk, reselling access, or using it to harm anyone.

If something goes wrong:

We work hard to keep Stemwise running, but it may sometimes be unavailable or have mistakes. To the extent the law allows, Stemwise is provided as it is, and our total responsibility to you is limited to what you paid us in the 12 months before the claim. Nothing here takes away rights you have under consumer protection law.

Ending your account:

You can close your account any time. We may suspend or close an account that breaks these terms, and we'll tell you why.

Changes and the law:

If we change these terms in a way that matters, we'll tell you before the change applies. These terms are governed by the laws of British Columbia and of Canada that apply there.

The rest of the agreement:

These terms and our Privacy Policy are the whole agreement between us about Stemwise. If any part is found not to apply, the rest still does. If we don't enforce a part right away, we can still enforce it later. We may transfer this agreement if Stemwise is ever sold; you may not transfer your account to someone else.

Contact:

Cory Franklin Inc., 13492 271 Road, Fort St. John / Charlie Lake, BC V1J 8K2. hello@mystemwise.com