Privacy Policy
Last updated: November 6, 2026
Stemwise is a cut flower planning app made by Cory Franklin Inc. in Charlie Lake, British Columbia. This policy explains what we collect, why, who helps us run the app, and the choices you have. We only collect what helps us plan your garden or run your account.
Who we are:
Cory Franklin Inc., 13492 271 Road, Fort St. John / Charlie Lake, BC V1J 8K2, Canada. Our privacy officer is Cory Franklin, Privacy Officer, reachable at hello@mystemwise.com or by mail at the address above. They answer privacy questions and complaints.
What we collect:
| What | Examples | Why |
|---|---|---|
| Account details | First name, email, password (held by our sign-in provider, never seen by us) | To create your account and sign you in |
| Your growing setup | Experience, garden or farm, how you start plants, what you grow for, season extenders | To shape your tips and plan, and to understand our growers |
| Where you grow | Postal or ZIP code, the town you pick, your frost dates and zone | To work out your sowing, planting and bloom dates, and your weather |
| Your plan | Beds and their sizes, flowers, sowing and bloom dates, successions | To build your plan, seed counts and calendar |
| What you add | Notes, photos you upload, bloom dates you record, water and workday settings | To keep your records and personalize your Stemwise |
| Ask Stemwise | The questions you ask and the answers | To answer you, and to improve answers |
| Subscription | Your plan, trial dates, payment status | To run your subscription. Card numbers are held by our payment processor, never by us |
| Messages | Your email, phone number (if you choose texts), and your consent choices | To send reminders and news you agreed to |
| How you use the app | Sign-up date, features used, device and browser type, basic logs | To keep the app working and secure, and to make it better |
| How you found us | Your answer to that setup question | To know which ways of reaching growers work |
We don't sell your personal information. We don't collect more than we need, and we ask for anything extra in the moment, with the reason.
When you join our email list, we also record the date, time and IP address of your sign-up, as proof that you said yes.
Who helps us run Stemwise:
We use a small number of trusted companies. Each gets only what it needs to do its job for us, under its own privacy and security terms.
| Service | What it does for us | What it receives |
|---|---|---|
| Replit | Hosts the app and its database | Everything stored in your account |
| Clerk | Sign-in and account security | Name, email, sign-in details |
| Stripe | Payments | Name, email, card and billing details |
| Flodesk | Emails you agreed to | Name, email, which list you joined |
| Twilio | Text reminders, only if you turn them on | Phone number, the reminder text |
| Apple WeatherKit | Your weather | Your general area, not your name or email |
| Anthropic | Powers Ask Stemwise | The question you ask and the plan details needed to answer it |
| Google (Google Analytics) | Measures how people use our website, only if you allow it | Pages visited, how you found us and sign-up events, never your name or email (see Cookies) |
| Meta | Measures our ads, only if you allow it | Pages visited and sign-up events (see Cookies) |
Text messages: If you turn on text alerts in the Stemwise app, we collect your mobile number and your yes to receive texts. Twilio sends our texts. All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.
These companies store or process information outside Canada, mainly in the United States. For example, our app and its database are hosted in the United States. While it is there, it may be accessed by courts and authorities under the laws of that country. If you are in Quebec, this means your information is communicated outside Quebec.
Our email list is kept in the Flodesk account of Franklin & Co. Flower Farm Inc., Cory's flower farm company and a related company of Cory Franklin Inc. It receives only your name, email and which list you joined, and uses them only for the emails you agreed to.
We may also share information if the law requires it, or with a buyer if Stemwise is ever sold, under this same policy.
How long we keep it:
We keep your account information while your account is open. If you close your account, we delete or anonymize your personal information within 90 days, except what we must keep for tax and accounting records, which Canadian law requires us to keep for six years. Email list records stay until you unsubscribe or ask us to delete them.
Keeping it safe:
Your data is encrypted when it travels and when it's stored, and only the people who need it to run Stemwise can reach it. If a breach ever puts you at real risk of significant harm, we will tell you and the Privacy Commissioner, as the law requires.
Emails and texts:
We only send news and growing emails if you tick the box to agree. Every email has an unsubscribe link, and every text can be stopped by replying STOP. We only text you if you add your phone number and turn texts on; message and data rates from your phone company may apply. Reply HELP for help. Wireless carriers are not liable for delayed or undelivered messages. Reminders about your own plan (like "start your snapdragons this week") follow the alert settings you choose, and you can change them any time in Settings.
Cookies and tracking:
Stemwise uses the cookies it needs to sign you in and keep the app working. On mystemwise.com we would like to use Google Analytics to see which pages are read and how visitors find us, and the Meta Pixel to measure our ads. Both stay off unless you allow them, and you can change your mind any time from the cookie choices link at the bottom of the site. Google Analytics never receives your name or email, and we have turned off its advertising features.
If you allow site and ad measurement, we remember the campaign labels and referring website that brought you to Stemwise. We keep your first visit's source for 90 days and your most recent source in first-party browser storage. If you join the waitlist, we send those first-source labels to Flodesk with your sign-up. If you create an account, we save first and most recent sources with your account. We use private, grouped counts to understand where growers find Stemwise. We do not include your growing plan, address, postal code, notes or photos in this tracking. Turning measurement off clears this browser's saved sources and stops new source tracking.
Your choices and rights:
You can see, correct, download or delete your information. Most of it you can change yourself in Settings. For anything else, write to our privacy officer. We will reply within 30 days. You can withdraw consent at any time, though some features (like your plan) need certain information to work. If you're not happy with our answer, you can contact the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada.
Children:
Stemwise is for adults. You must be the age of majority where you live to create an account. We don't knowingly collect information from children.
Changes:
If we change this policy in a way that matters, we will tell you by email or in the app before the change takes effect. The date at the top shows the latest version.